Critical infrastructure and energy:
Securing operations, creating transparency, managing change
Operators of critical infrastructure and companies in the energy sector navigate between regulation, security of supply, decarbonization, and cost pressure.
At the same time, IT, OT, and data structures have grown over many years and have often been developed on a project-by-project basis rather than according to an overall vision.
Dategro supports you in aligning your processes, IT landscape, and data foundation so that you can manage your operations more securely, better meet regulatory requirements, and implement transformations such as grid expansion, decarbonization, or digitalization on a robust basis.
We combine operational reality in the grid, generation, and operations with a clear view of systems, data models, and key performance indicators.
Which companies in critical infrastructure and industry energy do we work for?
This page is aimed at companies that
- Plan, operate, or maintain networks, facilities, or critical infrastructure
- Operate as an energy supplier, network operator, municipal utility, or industrial energy player
- Feel that IT, OT, and data landscapes have grown historically and limit transparency and controllability
Typical examples include electricity, gas, and district heating network operators, municipal utilities, energy suppliers, operators of industrial energy systems, and service providers in the critical infrastructure sector.
Typical challenges in critical infrastructure and industry Energy
Many organizations in this environment face similar challenges:
- IT, OT, and business processes have evolved through projects rather than being planned as an overall architecture.
- Key figures and reports on availability, quality, risks, and energy efficiency are scattered and difficult to compare.
- Regulatory requirements, security specifications, and reporting obligations are increasing.
- Data from the grid, plants, control, and operating systems is available but difficult to integrate and evaluate.
- Digitalization and AI initiatives are being launched, but quickly encounter limitations in data quality and structure.
This is exactly where Dategro comes in.
What we are doing specifically for critical infrastructure and energy
Our goal is to put your business on an IT and data foundation that allows you to manage security, efficiency, sustainability, and transformation simultaneously.
To do this, we combine components from your Dategro service catalog into a clearly structured approach.
Readiness check for operations, IT, and data
Together we consider:
- Central processes, such as network and plant operation, fault management, maintenance, planning, and billing
- The IT and OT landscape, including control and operating systems, specialist applications, data platforms, and Excel solutions
- Data relating to plants, measured values, faults, measures, customers, and regulatory evidence
- The key figures you use to manage availability, quality, risks, and efficiency today
You get a structured readiness view that clearly identifies gaps, risks, and levers for management and operational leadership.
Service S1 Readiness Check (Gap & Roadmap), supplemented by S5 Performance Cockpit & KPI Control and S7 Evidence Pack & Capability Profile as needed.
Process excellence in network and plant operation
We support you in this
- Capture end-to-end processes in operations, maintenance, fault management, and planning
- Make interfaces and media breaks between control centers, technology, service providers, and administration visible
- Define target processes that combine regulatory requirements, safety specifications, and efficiency
- Set up control loops in which deviations and risks are consistently addressed
This will enable you to lay the foundation for improving operational safety, service quality, and efficiency at the same time.
Align IT and application landscape across IT and OT
We are here to assist you
- Making the application landscape transparent across IT and OT, including control and operating systems, specialist applications, and data platforms
- Identifying redundancies, dependencies, risks, and media breaks
- Defining a pragmatic target architecture in which central systems are clearly anchored and interfaces are traceable
- Establishing governance rules for how systems and interfaces are further developed
This creates an architecture in which operational reliability and adaptability go hand in hand.
Data foundation and traceability for operations, risk, and reporting
We support you in this
- Clearly model central data objects such as assets, network segments, measured values, faults, measures, customers, and contracts
- Define responsibilities for data quality and maintenance per domain
- Design a data model that equally serves operational control, reporting, and regulatory requirements
- Establish traceability concepts that allow you to track decisions, measures, and effects
This gives you a data foundation that you can use not only for reporting, but also for active control.
Performance cockpits for operations, management and supervision
We work with you on this
- To standardize key performance indicators (KPIs) for availability, disruptions, recovery times, energy efficiency, CO2 emissions, costs, and risks.
- To automatically merge data from control, operations management, maintenance, billing and planning systems.
- To develop dashboards for operational management, executive management and supervisory board or ownership levels
- To establish review routines in which key performance indicators (KPIs) form the basis for decisions, not just reporting obligations.
This creates a control system that combines operational reliability, cost-effectiveness and transformation.
AI Readiness for operations, planning and maintenance
We are here to assist you
- to identify relevant AI use cases, for example for forecasting, anomaly detection, maintenance planning or customer interfaces.
- to assess data and process maturity in a structured manner for each use case
- to make benefits, costs and risks transparent
- to develop a roadmap that meaningfully combines fundamental research and pilot projects
Evidence Pack for regulators, carriers and stakeholders
We bundle for you
- the most important improvements in processes, IT/OT and data
- Key performance indicator trends related to availability, quality, efficiency and risks
- described target images and implementation statuses
- Roadmaps that show how you can further develop your business and address regulatory requirements.
This will provide you with documents that will be convincing in discussions with supervisors, sponsors, regulators or partners.
What companies in critical infrastructure and energy industries can gain from collaborating with Dategro
- A clear picture of how well processes, IT/OT and data meet their requirements today
- A prioritized roadmap that combines operational safety, compliance, and economic efficiency
- A more clearly structured IT and data landscape across IT and OT
- Key performance indicators and dashboards that enable them to actively manage operations, risks, and transformation
- Documents with which they plausibly demonstrate their performance to supervisors, sponsors, regulators and partners
This is how a typical project starts
1. Initial consultation
2. Readiness Check
3. Joint prioritization
4. Implementation in stages
FAQ for critical infrastructure and industry energy
We involve both sides from the outset, work with end-to-end views, and use key performance indicators and data models as a common language. This clarifies how IT/OT and business departments can achieve shared goals.
The readiness check provides a clear picture and concrete measures within a few weeks. Initial effects often result from improved transparency, simplified processes, and clearer management. Larger structural effects follow in subsequent implementation phases.
AI is most effective when processes are stable and data is reliably available. Therefore, we always combine AI topics with work on architecture, data foundations, and governance, rather than launching isolated experiments.
If you would like to know how well your company in critical infrastructure or industry can really be controlled today, we can start with a structured readiness discussion.
In this discussion, we will clarify your role, your goals, and which components from the Dategro service catalog for operational security, compliance, and transformation have the greatest leverage in your case.
Dategro partners with deal teams to conduct targeted technical due diligence that identifies hidden IT risks, quantifies their impact on valuation, and creates clear remediation roadmaps—all within standard deal timelines.
COMPANY
dategro IT GmbH & Co. KG
In der Gelpe 79
42349 Wuppertal
Germany
E-Mail:
[email protected]
Telefon:
0202 430 427 20
